Import Joomla Users from Excel or CSV File
Migrate users with custom data fields as Contacts component is supported

  • Allows to import new and update existing users from Excel or CSV file
  • Supports any custom fields from Contacts component like address, phone or birthday
  • Sends "Welcome" emails with credentials to imported users

This amazing extension can easily import/migrate users from Excel/CSV file into Joomla and preinstalled "Contacts" component. Each imported user will be created as a usual Joomla user, so admin can easily manage them in admin panel and users get all benefits of registered accounts on your web-site!
Our import is very friendly, easy to use and doesn't require any special technical knowledge to use it.

Our "Import Joomla Users" supports wide range of user data:
  • Joomla: Id, Name, Username, Password, Email, Params, Register Date and Group(s).
  • Contacts: Full Name, Image, Position, Email, Address, City or Suburb, State or Province, Postal/ZIP Code, Country, Telephone, Mobile, Fax, Website, Description, Registered date.
  • NEW: Joomla 3.7+ Fields: Any custom fields created by new Joomla 3.7+ Fields system are supported now!

See what our clients have achieved with this import:
"I just love it!
This Import tool fast and successfully managed to import all my clients from file into my new Joomla.
First I thought I would have to hire developer to help me but this great extension made it happen without any extra help.
I extremely recommend it!!!"
"Each day our CRM system generats Excel file with hundreds of clients in it.
Before, I used to hire a student who helped me to synchronize users between new excel and our Joomla.
But thankfully to this extension import proccess can be setup just once and import works automatically.
This extension saved me a lot of time and money."
"I spent a few days on research and found a few extensions which can import users from file. But all of them have difficult and horrible interfaces!
And only this one have nice looking, clean and friendly interface, so I can finally show it to my client."

The main features of "Import Users into Joomla + Contacts" extension are:

  • Import doesn’t require specific columns order in file.
  • Create only new users, update existing users or do both actions at once.
  • Password type - specify type of password in your file: plain (non-encrypted) or Joomla encrypted.
  • User password generator - if file doesn’t contain passwords, import creates passwords automatically for new users.
  • Send "Welcome" email to imported users - you can notify imported users and send them their logins/passwords.
  • Save import settings as a "Profile" - very handy for regular import use, saves even more your precious time.
  • Block non-existent users in excel/csv - each user who is the member of specified groups and not mentioned in Excel/CSV file can be blocked.
  • Limit access to "User Import" extension for specified Joomla groups in "Permissions" settings.
  • Import on schedule (using Cron) is available.
  • High-loaded version - default version of import is designed for importing up to 5 000 users and optimized version - for big files up to 100 000 users.
  • NEW*: Email Report that can be downloaded after import is complete. This feature is useful if you enabled email notifications to new or existing users. So that you can download email report and see if all emails were sent.
Buying our import extension, you will also get:
  • Free updates for 3 months, notifications of new features and fixes.
  • 3 months support via Email, Skype or TeamViewer.


Import Users to Joomla step 1 Import Users to Joomla step 2 Import Users to Joomla step 3 Import Users to Joomla step 4

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  • By default Joomla has preinstalled extension called "Contacts". You can find it in your Joomla, Go to:
    Admin Panel->Components->Contacts

    It allows to store more data about users like Address, City, Country, Website, etc.

    "Contacts" component allows to create a few contacts and link them to user, so you can store any amount of addresses for each user.

    Our import supports this component and can import data from your file into "Contacts".
  • “Welcome” mails are disabled by default, but you can enable them in advanced settings on Step 2. You can even create your own message and send login/password.

  • Yes, our import supports all characters from UTF-8, for example: Ü, ß, É, 字
    But your file should be in UTF-8

  • Don't match (using sandwich) the password column on step 2. The import will create password column automatically on step 3

  • You need to do next steps:
    1. You need to click on "Switch to Advanced mode".
    2. Then you need to check "Notify newly added users".
    3. At message dialog click "Tools" then click "Source code"
    4 In "Source code" editor you can use HTML to customize your email the way you need.

  • 1. Your file should contain column where Groups are separated by comma, e.g. "Editor, Manager, Administrator". So that one user can have any amount of Groups.
    2. On "Step 2 (Settings)" match the column with "Groups" field. Please note that you no longer need to use "Joomla group:" dropbox.

  • Fortunately, there is such possibility.
    Joomla has "Require Password Reset" option and when it's enabled user will be required to change his password on the first/next login.
    To enable this you will need to have column in excel/csv file with values "Yes" (to require password reset) and "No" to not require it. And match this column with Joomla "Require Password Reset" field.

  • Fast way to fix this issue is to change settings in Joomla administrator panel. Please go to: System -> Global Configuration -> Server and change "Error Reporting" field to "None" value. If it don’t help - please contact us and provide us with ticket number.

  • Unfortunately Auto updater is not available for this extension.
    To get the latest version of import you need:
    1. Go to our website:
    2. Login and go to "My Products" menu.
    3. Here you will find all your extensions and can download them.

  • To find out the reason why some users can’t be imported - you just need to hover your mouse over the user in tab “Won’t be imported”.

  • Our extension is using standard Joomla functions to send emails, so actually we don't have much control on this process. Import extensions just gives email to Joomla and if Joomla's and Server's mail configurations are correct - email will be sent to inbox.

    So if users don't receive emails the problem might be in:

    1. Incorrect Joomla email configuration - ask your developer to check it out.
    2. Problems with mail service on the server - ask your system administrator to check it out.
    3. Some emails comes to spam/junk folder - ask user to check these folders too.
  • Our extension is using standard Joomla functions to send emails, so actually we don't have much control on this process.

    This issue is based on a few factors, which can be fixed/changed by server administrator and domain owner.

    1. Correct mail server configuration
    2. Server's IP might be black listed, you can check it here:
    3. You can use DKIM, SPF, DMARC to make your domains valid for mass mailing
    4. Keep valid reverse DNS records for the IP address(es).
  • Maximum file upload size is a global PHP setting (called upload_max_filesize), you need to increase this value. Most hosting providers allows to change this setting in your Hosting Control Panel. Also you can ask your system administrator or developer to change it.

  • You need to send email to us and provide us with details:

    1. How to reproduce bug
    2. Screenshots of bug
    3. Best way to describe the problem is to create video (you can use software like Jing)

    If you subscribed to support, you can count on fast update (1-2 work days)

  • Our extension doesn't support joomla's auto updater.

    You need to login on our web-site and download last version:
    My Account -> My Products -> Select your product -> Download button
    After it you need to remove old version from your joomla and install a new one.

  • If you need some additional fetures, there are 2 ways:

    1. Send us email about new feature, and we will try to implement it in next version. As we receiving a lot of suggestions some of them can be rejected.
    2. We can create special release for you, in a short time, with all improvements you need for separate payment. Please contact us to know more about it.
  • Contact form on our web-site:

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