Import users from Excel or CSV file for Joomla
Current version 2.6.9
How to Use Manual


Next Joomla versionsare supported

from 29.99 EUR

This superb component allows to import users to Joomla/JomSocial (from excel/csv file) with least efforts. All imported users have the same capabilities as any other registered user on your web-site and you can manage them via admin panel as usual. This import was developed specialy for JomSocial and supports 99% of JomSocial functionality.
Even CEO of JomSocial use our extension!

Our JomSocial user import supports wide range of fields:
  • Joomla: Id, Name, Username, Password, Email, Params, Register Date and Group(s).
  • JomSocial: Any JomSocial custom fields (like Address, Phone, Social Security Number, etc) - are supported!
  • NEW: Joomla 3.7+ Custom Fields are also supported now!

See what our clients has achieved with this import:
"This is amazing import extension!
I am not a technical person and it is very important for me to have simple software to adjust my website. I was really afraid of using such software because of its complexity.
But I was wrong!! This import is very friendly and not complex at all.
Great work on user interface, thank you!
"This import really works!
My boss gave me excel with 15000 of users and 2 days to find a way to create them in our Joomla. I bought 3 import solutions from different companies but they all failed!!!
Only this one could handle such big amount of users and did work just great!
Thank you for a great JomSocial import plugin !!!
"By some reason JomSocial doesn't have native user import tool.
But this import perfectly fill that gap and supports everything we needed and even more.
Import on schedule became very handy for us, so we don't have to make import each day manually.
Very progressive and advanced solution! I recommend it!

The main features of "Import Users into JomSocial" product are:

  • Create only new users, update existing users or do both at the same time.
  • No columns order requirements for excel/csv file.
  • Password type - select type of password for your excel/csv: plain (non-encrypted) or Joomla encrypted.
  • Password generator - your file don't have to contain column with passwords, they can be created automatically.
  • Notify imported users via email - you can specify in email logins, passwords, welcome text and other things.
  • Block non-existent users in excel/csv - each user who is not mentioned in your file can be blocked on your website.
  • Save import settings as a "Profile", so next time you won't have to setup import settings again.
  • Manage access to extension to grant or revoke access for other admins, managers, etc.
  • High-loaded version - default version of import is designed for importing up to 5 000 users and optimized version - for big files up to 100 000 users.
  • Import multiple dropdown values. To import multiple values, please make sure that they have next format - "coffee,tea,water," in your file (this format is required by JomSocial).

Extra Feature: Import on schedule (using Cron) is available in special edition. Please contact us for more details.

Buying JomSocial import, you will also get:
  • Free updates for months, notifications of new features and fixes.
  • months support via Email, Skype or TeamViewer.


Import Users to Joomla step 1 Import Users to Joomla step 2 Import Users to Joomla step 3 Import Users to Joomla step 4

Video Review

Frequently asked questions:

  • “Welcome” mails are disabled by default, but you can enable them in advanced settings on Step 2. You can even create your own message and send login/password.

  • Yes, our import supports all characters from UTF-8, for example: Ü, ß, É, 字
    But your file should be in UTF-8

  • Don't match (using sandwich) the password column on step 2. The import will create password column automatically on step 3

  • You need to do next steps:
    1. You need to click on "Switch to Advanced mode".
    2. Then you need to check "Notify newly added users".
    3. At message dialog click "Tools" then click "Source code"
    4 In "Source code" editor you can use HTML to customize your email the way you need.

  • Fast way to fix this issue is to change settings in Joomla administrator panel. Please go to: System -> Global Configuration -> Server and change "Error Reporting" field to "None" value. If it don’t help - please contact us and provide us with ticket number.

  • Unfortunately Auto updater is not available for this extension.
    To get the latest version of import you need:
    1. Go to our website:
    2. Login and go to "My Products" menu.
    3. Here you will find all your extensions and can download them.

  • To find out the reason why some users can’t be imported - you just need to hover your mouse over the user in tab “Won’t be imported”.

  • Our extension is using standard Joomla functions to send emails, so actually we don't have much control on this process. Import extensions just gives email to Joomla and if Joomla's and Server's mail configurations are correct - email will be sent to inbox.

    So if users don't receive emails the problem might be in:

    1. Incorrect Joomla email configuration - ask your developer to check it out.
    2. Problems with mail service on the server - ask your system administrator to check it out.
    3. Some emails comes to spam/junk folder - ask user to check these folders too.
  • Our extension is using standard Joomla functions to send emails, so actually we don't have much control on this process.

    This issue is based on a few factors, which can be fixed/changed by server administrator and domain owner.

    1. Correct mail server configuration
    2. Server's IP might be black listed, you can check it here:
    3. You can use DKIM, SPF, DMARC to make your domains valid for mass mailing
    4. Keep valid reverse DNS records for the IP address(es).
  • Maximum file upload size is a global PHP setting (called upload_max_filesize), you need to increase this value. Most hosting providers allows to change this setting in your Hosting Control Panel. Also you can ask your system administrator or developer to change it.

  • You need to send email to us and provide us with details:

    1. How to reproduce bug
    2. Screenshots of bug
    3. Best way to describe the problem is to create video (you can use software like Jing)

    If you subscribed to support, you can count on fast update (1-2 work days)

  • Our extension doesn't support joomla's auto updater.

    You need to login on our web-site and download last version:
    My Account -> My Products -> Select your product -> Download button
    After it you need to remove old version from your joomla and install a new one.

  • If you need some additional fetures, there are 2 ways:

    1. Send us email about new feature, and we will try to implement it in next version. As we receiving a lot of suggestions some of them can be rejected.
    2. We can create special release for you, in a short time, with all improvements you need for separate payment. Please contact us to know more about it.
  • Contact form on our web-site:

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Have a question or suggestion about import extension ?

Maximum files size: 10 MB
Supported file formats:png, jpg, txt, xls / xlsx, doc / docx, mp4 and zip

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